Battle Test: Nokia E62 and BH-800


The Nokia E62 is an interesting little beast. It looks like Motorola Q but it uses Symbian S60 platform rather than Windows Mobile 5. Additionally, the E62 is available on Cingular, so it utilizes EDGE “high speed internet” rather than EV-DO. So far so good.

The E62 is not a bad phone. It performs quite while in many of the most important categories. Its reception is clear and it is relatively easy to use. When paired with a Nokia BH-800 Bluetooth headset, the phone can be used virtually handsfree.

On a tangent here, the BH-800 is probably the best earpiece I have yet used. It’s tiny and attractive and it sounds great. On the technical side, it supports Bluetooth 2.0 with Enhanced Data Rate. A single charge can give about six hours of talk time and over 150 hours on standby. Buttons on the headset control power and volume and can answer calls. You can even make calls with its voice recognition capabilities.

The biggest problem I encountered with the E62 was a delay when switching between programs and menus. It has over a second lag time when simply calling up your messaging window. I guess this isn’t a huge problem, but it is a bit tedious when you’re trying to do stuff hurriedly—and I always seem to be in a hurry.


Another issue is that the miniSD port is located behind the battery. Therefore every time you want to remove your card you have to pop the cover off and remove the battery. This can be a bit of a pain in the ass as the cover is temperamental about snapping into place.

The phone comes preloaded with a bunch of productivity options and seems to be tailored for more business-minded individuals. After a bit of coercing, I was able to get my Gmail working through the integrated mail browser — whether or not I was more productive after that is debatable.

I’d say the biggest hindrance of the E62 is the fact that it’s on Cingular. EDGE is sloooow. I used to think this was a problem with just New Orleans, but I’ve been on the road for the past few weeks and had the opportunity to use the E62 in both Chicago and New York, as well as in my hometown. Much to my chagrin, EDGE is just as slow in the big cities. Chicago actually turned the worst performance, with the phone frequently losing signal and then being reluctant to re-sync.

That said, the E62 did turn better EDGE performance than any phone I’ve yet encountered, but it still pales in comparison to the speedy EV-DO options available from Verizon and Sprint. As it stands, this is likely the best smartphone that Cingular has to offer. I’ve been using the Cingular 8125 (HTC Wizard) and I find the Nokia E62 to be far more useable.

Appearance-wise, it’s streamlined and stylish and fits nicely in ones pocket. I never once felt awkward talking on it. The phone holds a charge relatively well: I was able to leave it off the charger for about three days with a generally high amount of talk time. Also, while it isn’t a touchscreen, the 320 x 240 pixel, 16 million color screen featured on the E62 screen looks far better than the 8125.

So if you’re on Cingular and you need a touchscreen with true mobile broadband then you might want to wait until the 8525 (HTC Hermes) goes retail (soon). If can’t wait for the 8525 with its HSDPA enlightenment, then the Nokia E62 is undoubtedly the way to go. The E62 is available now for $149.99 with a two year contract and the BH-800 Bluetooth headset can be had for about $120.

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  1. How slow is the EDGE connection you are getting? On my e61 I get about 500kbs… blazing compared to my Treo 650.

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  2. EDGE speeds and reliability vary wildly. I live outside of Princeton, NJ and I have a Cingular 8125. Over the past few weeks I have been thisclose to going to a Cingular store to trade in the SIM, thinking there had to be something wrong. It has been terribly slow, often going completely offline (icon is two arrows with an ‘x’ meaning there is no GPRS or EDGE at all). I spent the last two days in Columbia, SC and it was so much better. I could have sworn I was connected to a hotspot. Smooth, fast, continuous connections that I never see here.

    And New York city is the worst for EDGE, in my experience. When it works, which isn’t every time, it’s passable but nothing outstanding. My connections in South Carolina were outstanding.

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  3. Everytime I synchronize, I have duplicate entries on my calendar. I have looked, and I see no way to set it properly. Am I missing something?
    THx

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  4. I think it’s interesting you like the E62 better than the 8125. My 8125 got left in the rental car a week ago and I just got the E62 as a replacement. While I grumbled about the 8125, I now miss it.
    E62 pros:
    * Beautiful screen
    * Perfect Bluetooth
    * Better address book

    E62 cons:
    * Horrible signal problems. I’m right by a tower at work and the signal keeps dropping to 1-2 bars. At home, I can barely talk on the phone the signal constantly moves between 5 and 0 and drops me constantly. This is a critical problem for me and may necessitate a new phone soon.
    * Slow (the 8125 wasn’t exactly a speed demon though)
    * Not very customizable
    * Too many key presses to get where you want. It should be smarter.
    * And others (like not autofilling a contact’s name when making a txt msg).

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  5. I do want to make a note that the mini-sd card can be taken out without taken out the battery. You just first “eject” the card from the menu, open the back cover and take out the card. Much better than the Sp3i which did involved me taking out the back covers.

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  6. I mean back cover and battery off the Sp3i…oops !

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